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Contact usInvoca, a developer of a conversation intelligence platform, aims to design superior buying experiences, boost lead generation, and escalate revenue. Invoca's platform automates action from conversation data, scrutinizes conversations to pinpoint crucial insights, and powers marketing, e-commerce, sales, and customer experience via integrations. This allows businesses to improve all digital touchpoints and human interactions.
H.I.G. Growth Partners, Persistence Partners, Greater Pacific Capital, Persistence Capital Partners, SSM Partners, Northgate Capital, Upfront Ventures, Kingfisher Investment Advisors, Salesforce Ventures, Fenwick & West, NewSpring Capital, Morgan Stanley Investment Management, H.I.G. Capital, Bonfire Ventures, Silver Lake, StepStone, Rincon Venture Partners, John Petote, Hollyport Capital, Pittco Management.
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Former Demandbase and Replicant CMO Peter Isaacson joins Invoca after the company surpassed $100 million in annual recurring revenue (ARR) during its last fiscal year SANTA BARBARA, Calif., Sept. 21, 2023 /PRNewswire/ -- Invoca, a recognized leader in Convers…
Awards honor remarkable brands and partner teams that showcase the power of Invoca's conversation intelligence AI in driving successful results and unparalleled customer experiences. SANTA BARBARA, Calif., Sept. 13, 2023 /PRNewswire/ -- Each year, Invoca, the…
With Invoca and Google Cloud, ensure media budgets are allocated towards campaigns that maximize conversions and increase revenue over the phone SANTA BARBARA, Calif., July 6, 2023 /PRNewswire/ -- Invoca, a recognized leader in conversation intelligence AI, i…
New report finds that contact center turnover is high, agent job satisfaction directly impacts customer satisfaction, and AI and conversation intelligence are underutilized – although 85% of managers say they plan to implement the solutions within the next ye…
This customized solution called PreSense, combines the power of Five9 Intelligent CX Platform with Invoca’s conversation intelligence technology, giving contact center agents visibility into a caller’s digital journey before the call takes place
New and expanded customers include Subaru of America, Inc., Humana, Inc., Terminix Service, Inc., BJC Healthcare, CK Franchising, Inc., Sylvan Learning
AVON, Ohio--(BUSINESS WIRE)-- #AI--Jenne Cloud Services Brokerage has partnered with Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams.
Invoca, a contact center analytics vendor that uses AI to mine calls for insights, has raised $83 million in a venture funding round.