Invoca Stock

Sales & Marketing / Adtech

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Founded: 2008Funding to Date: $213M

Invoca, a developer of a conversation intelligence platform, aims to design superior buying experiences, boost lead generation, and escalate revenue. Invoca's platform automates action from conversation data, scrutinizes conversations to pinpoint crucial insights, and powers marketing, e-commerce, sales, and customer experience via integrations. This allows businesses to improve all digital touchpoints and human interactions.

Investors include:

Further Key Investors:

H.I.G. Growth Partners, Persistence Partners, Greater Pacific Capital, Persistence Capital Partners, SSM Partners, Northgate Capital, Upfront Ventures, Kingfisher Investment Advisors, Salesforce Ventures, Fenwick & West, NewSpring Capital, Morgan Stanley Investment Management, H.I.G. Capital, Bonfire Ventures, Silver Lake, StepStone, Rincon Venture Partners, John Petote, Hollyport Capital, Pittco Management.

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Management Team

Michael DiFilippoChief Financial Officer

Chief Financial Officer

Colin KelleyCo-Founder & Chief Technology Officer

Co-Founder & Chief Technology Officer

Dee Anna McPhersonChief Marketing Officer

Chief Marketing Officer

Jennifer LovetteSenior Vice President of Customer Success

Senior Vice President of Customer Success

Paula SchmidlinSenior Vice President, People & Culture

Senior Vice President, People & Culture

Nathan ZivSenior Vice President, Product Management

Senior Vice President, Product Management

Ben SullivanSenior Vice President, Sales

Senior Vice President, Sales

Gregg JohnsonChief Executive Officer & Board Member

Chief Executive Officer & Board Member

Board Members

Brett QueenerBoard Member

Board Member

Scott HilleboeBoard Member

Board Member

Mark SusterBoard Member

Board Member

Gregg JohnsonBoard Member

Board Member

Ethan ChoiBoard Member

Board Member

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Invoca in the News

Source: PRNewswireMarketing and AI Contact Center Veteran Joins Invoca's Executive Team as CMO

Former Demandbase and Replicant CMO Peter Isaacson joins Invoca after the company surpassed $100 million in annual recurring revenue (ARR) during its last fiscal year SANTA BARBARA, Calif., Sept. 21, 2023 /PRNewswire/ -- Invoca, a recognized leader in Convers…

Source: PRNewswireInvoca Celebrates 2023 Impact Award Winners Showcasing Excellence in Conversation Intelligence AI

Awards honor remarkable brands and partner teams that showcase the power of Invoca's conversation intelligence AI in driving successful results and unparalleled customer experiences. SANTA BARBARA, Calif., Sept. 13, 2023 /PRNewswire/ -- Each year, Invoca, the…

Source: PRNewswireBridging the Gap Between Online-to-Offline Journeys with Invoca, Now Availableon Google Cloud Marketplace

With Invoca and Google Cloud, ensure media budgets are allocated towards campaigns that maximize conversions and increase revenue over the phone SANTA BARBARA, Calif., July 6, 2023 /PRNewswire/ -- Invoca, a recognized leader in conversation intelligence AI, i…

Source: PRNewswireInvoca Report Finds 62% of Contact Center Managers Cannot Analyze Enough Callsto Evaluate Agent Performance Accurately

New report finds that contact center turnover is high, agent job satisfaction directly impacts customer satisfaction, and AI and conversation intelligence are underutilized – although 85% of managers say they plan to implement the solutions within the next ye…

Source: Yahoo FinanceFive9 Expands Partnership with Invoca to Provide Deeper Insight into Customer Journeys

This customized solution called PreSense, combines the power of Five9 Intelligent CX Platform with Invoca’s conversation intelligence technology, giving contact center agents visibility into a caller’s digital journey before the call takes place

Source: PR News WireInvoca Surpasses $100 Million Annual Recurring Revenue and Extends Leadership in AI Conversation Intelligence

New and expanded customers include Subaru of America, Inc., Humana, Inc., Terminix Service, Inc., BJC Healthcare, CK Franchising, Inc., Sylvan Learning

Source: Business WireJenne Cloud Services Brokerage Joins Invoca Partner Program to Help BusinessesDrive Growth Through Conversation Intelligence

AVON, Ohio--(BUSINESS WIRE)-- #AI--Jenne Cloud Services Brokerage has partnered with Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams.

Source: TechCrunchProving that contact center tech remains desirable, Invoca raises $83M -TechCrunch

Invoca, a contact center analytics vendor that uses AI to mine calls for insights, has raised $83 million in a venture funding round.