Gorgias Stock
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Gorgias offers a multi-channel helpdesk platform specifically tailored for e-commerce businesses, enabling them to consolidate all customer support into a single interface. This platform leverages machine learning and integrates with various tools to automatically suggest solutions and resolve support inquiries. Additionally, it provides templates and shortcuts that expand brief snippets of text into well-crafted support responses. This enables customer support agents to leverage an AI-driven help desk, enhancing their efficiency in addressing customer issues.
Techstars, Alven Capital Partners, Greycroft, Nicolas d'Audiffret, Benjamin Hardy, Eric Yuan, SaaStr, Horsley Bridge Partners, Kortschak Investments, Julien Quintard, CRV, FJ Labs, Pari Passu Venture Partners, Kima Ventures, Global Founders Capital, Flex Capital, GTMFund, Right Side Capital Management, Worklife Ventures, WiL (World Innovation Lab), 355 Capital, Sapphire Ventures, Guillaume Cabane, Alive Ideas, Transpose Platform Management.